21/04/2026 @ 15:10 – We’re currently aware of an outage in our DC13 facility, which is impacting customers’ services. Dedicated resource has been aligned, and the issue is being investigated as a matter of urgency. 

21/04/2026 @ 15:44 – Investigations continue into the outage in our DC13 facility. Customers are advised to continue to check this status page for updates. 

21/04/2026 @ 16:20 – Services should now be starting to stabilise now. Teams are continuing to monitor the situation.